4 min read
Turn forwarded documents into structured data
Invoices, receipts and contracts still arrive by forwarding them to someone. What it takes to make that someone a pipeline instead of a person.
Guides
Notes on inbound email.
Working notes on receiving, parsing and replying to email in software.
4 min read
Route support@ to an agent, not a queue
Customers already know how to send an email — point support@ at an agent instead of a person, and let it read the thread, ground its answer, and know when to stop.
12 min read
Give your AI agent an email address
Email is the one integration every counterparty already has. What it takes to let an agent run its own inbox — and the failure modes that only appear with real senders.